Frequently Asked Questions
We currently accept credit/debit card payments via MESH, cash, and money orders.
Any questions please contact us at iriegifts@gmail.com
ALL CASH PAYMENTS MUST BE IN U.S. DOLLARS
When you select Cash for your payment option at checkout, your items are automatically removed from inventory and placed safely on hold while we wait for your payment to arrive. You will receive a confirmation email with instructions on how to complete your payment once checkout is complete. If we do not hear from you or receive your payment within 14 DAYS your order will automatically be canceled and your items will return to inventory on site.
When sending your payment, you must include a note with your order number. Payments can be sent to:
IGC
PO BOX 2220
Pueblo, CO 81004
We STRONGLY RECOMMEND that you send your payment via a method with tracking numbers – such as USPS certified or priority mail, etc. – then email us your order number and tracking number so we know it’s on the way.
Wondering if we received your cash? If you have not yet received tacking – then we likely didn’t get it. But we understand waiting and wondering is stressful. If you sent it with tracking – you should be able to track it and alert us if you think we didn’t get it – we answer all the emails! If you have questions or concerns about your payment’s arrival –please reach out to our support team at iriegifts@gmail.com
Once a payment is received and has been processed no changes can be made to the order. Once the order status is complete the order is final and you will receive an email with tracking information.
This address is NOT our Secret Headquarters – this is a secure mail and parcel delivery center.
Any questions please contact us at iriegifts@gmail.com
When sending your payment, please leave the “Pay to” line blank, and note your order number on the memo line.
Payments can be sent to:
IGC
PO BOX 2220
Pueblo, CO 81004
All Money Orders and Mailed Payments MUST BE in U.S. Dollars. Money orders can be bought at your local post office, bank, or – in many cases – grocery or drug stores.
Please include your order number either in the memo line of the money order or check.
DO NOT sign the back of the money order or check.
DO NOT staple or tape anything to payment.
DO NOT PUT SEEDS ANYWHERE ON THE MONEY ORDER!
DO sign the FRONT of the check/money order if it says PURCHASER’S SIGNATURE and has a place for you to sign on front ONLY. (Do not sign on the back please)
DO keep the receipt for your records.
DO Limit your open orders to no more than 3 active at one time. If you have 3 and make a 4th the oldest one will automatically be cancelled.
We STRONGLY RECOMMEND that you send your payment via a method with tracking numbers – such as USPS certified or priority mail, etc. – then email us your order number and tracking number so we know it’s on the way.
Wondering if we received your Money Order? If you have not yet received tacking – then we likely didn’t get it. But we understand waiting and wondering is stressful. If you sent it with tracking – you should be able to track it and alert us if you think we didn’t get it – we answer all the emails! If you have questions or concerns about your payment’s arrival –please reach out to our support team at iriegifts@gmail.com
Once a money order is received and has been processed no changes can be made to the order. Once the order status is complete the order is final and you will receive an automated email with tracking number when we print your label for delivery.
We do not offer a refund or return policy. We will however replace any damaged or defective goods.
